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Privacy Policy

Updated:  June 15th, 2018



This privacy policy is subject to the Terms of Use of this site.  The terms used herein are defined in the Terms of Use if not otherwise defined in this privacy policy.

Kakeibo provides services for members of the public, real estate, mortgage and insurance agents as well as financial advisors.  In the course of providing those services, members of the public may upload information about real estate, mortgage and insurance agents as well as financial advisors to the site and may also include in content they upload personal information.  The uploading of information by agents and advisors or members of the public is not necessarily a collection of personal information by us.  However, we will treat personal information that finds its way into our site in the same way as we will treat personal information that we deliberately collect.

Your privacy is important to us and the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain more information about Kakeibo privacy policies.

Personal information: Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business facsimile number. It also does not include your home address and telephone number if these are published in any telephone or other form of public directory.

Accountability: We are responsible for the personal information under our control and we have designated an officer who is responsible for our compliance with this policy and with privacy legislation. If you wish to contact our officer you can do so by one of the following:


What personal information do we collect?

When uploading information to the site, write to us, purchase any products from or through us, participate in one of our surveys or promotions, or contact us and speak to any of our staff, we may collect some or all of the following, depending on the situation:

  • Your name, address and phone number
  • Your e-mail address and or facsimile number
  • Your occupation
  • Information about your interest and experience in in real estate, mortgages, insurance or financial planning
  • Geographic areas that interest you and areas of expertise
  • Your language preference


The security of your personal information is important to us.

Your personal information is used by us only for the purposes identified below and access to your personal information is limited to those employees of Kakeibo who need to have authorized access to it. This information is not shared with any other outside agency unless as directed by you.

How do we use your personal information?

Your personal information is used to ensure the validity of a review. Those details are never shared publicly and are only used for validating purposes. 

Sometimes we have to share your personal information with others.

We do not sell your personal information to third parties. We may need to disclose your personal information where we are required by law to do so.

How long do we keep your personal information?  

We retain your personal information as long as we believe that the information you give us is relevant. If the information relates to our services we retain the personal information for as long as is reasonable necessary to address any issues arising from the services, or as may be required by law. As many future customers might have concerns about the history of a home or of a particular agent or advisor, this information might be held for as long as is reasonably necessary. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What can you do if you want to limit the use to which we put your personal information?

Most of the personal information which we collect is necessary for us to: provide products and services, assist you in finding an agent or advisor to provide service in relation to your needs and we cannot do this without that personal information. Similarly, we must disclose your personal information as described above in order to provide the services. If you do not want us to use or disclose your personal information in a particular way, please contact our privacy officer as described above and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information. However, you should be aware that if you limit the information we use, we may not be able to provide you with certain services.

You can request access to your personal information.

You have a right to access the personal information we have about you and to request that any personal information that you believe to be inaccurate, be corrected. If you wish to access your personal information you should contact our privacy officer who will be pleased to assist you.

Questions? Concerns?

If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of personal information by Kakeibo, please contact our Privacy Officer as set out at the beginning of this policy and we will try to address your concerns.